1. Introduction

Welcome to Pianihohmann Real Estate. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Information You Provide

We may collect the following types of information when you use our services:

• Contact information (name, email address, phone number)
• Property preferences and search criteria
• Financial information for property inquiries
• Communication history with our agents
• Property showing appointment details

2.2 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Usage data and browsing patterns
• Property viewing history
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process and respond to your property inquiries
• Send property recommendations based on your preferences
• Schedule property viewings and maintain appointment calendars
• Provide market analysis and property valuations
• Send newsletters and marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

Under the GDPR, we process your personal data based on:

• Your consent
• Contractual necessity
• Legal obligations
• Legitimate business interests

5. Your Rights

Under GDPR and applicable US privacy laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability
• Withdraw consent

6. Data Sharing and Third Parties

We may share your information with:

• Property management systems
• Multiple Listing Services (MLS)
• Marketing automation platforms
• Analytics providers
• Payment processors
• Legal authorities when required by law

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. California Privacy Rights

California residents have additional rights under the CCPA/CPRA, including the right to know what personal information is collected, sold, or shared, and the right to limit the use of sensitive personal information.

11. Contact Information

For privacy-related inquiries, contact us at:
Email:
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Phone:
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Address: 1234 Main St, Portland, OR 97210

12. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.